Agile Tools offers a 30-Day Guarantee on the Autel Diagnostic Scan Tools listed below.
Policies and Procedures
- Before return, customers MUST participate in a registered online training seminar.
- Tools cannot be returned for credit for under the 30-day guarantee program due to manufacturer’s defect or software licensing issues.
- Returned tools must be in a saleable condition with all parts included.
- Registration of software to the customer’s name/business must be removed by Autel technical support by the 30th day from initial registration before return.
- Inspection of the tool by Agile Tool before full issuance of credit is required.
- Returns must have a Returned Goods Authorization from Agile and must be included with the return shipment.