Shipping, Returns, and Taxes
Shipping & Freight Policy

Free shipping on all products not requiring truck freight to all 50 states and US Territories.
Only larger ADAS products that require truck freight incur freight charges. Please call for an estimate.
Canada:
- No Charge
- Duties Paid by Customer
Returns & Refunds Policy

Agile Truck Tools ensures a 100% guarantee of satisfaction to our customers. Agile will accept returns of Autel products purchased from Agile for up to 30 days from the delivery date. Returns are processed with a refund, less 15% restocking fee and return shipping costs
- The product must be in new condition in the original packaging with all parts included
- A packing slip with reason for return must be included
- Agile suggests purchasing shipping insurance as we are not liable for returned products lost by shipping entity
- Please include your RGA number with all return shipments
Incorrectly shipped or defective items can be returned at no charge to the customer. Call Agile Truck Tools for a return label.
Please contact us prior to returning an item.
Tax Policy

- Agile charges sales tax only to customers in the state of Indiana
- If you are tax exempt in the state of Indiana, please go to create an account, register or login and forward your tax-exempt credentials. If tax is charged on your order, contact us for a refund.

Warranties Policy

All diagnostic scan tools listed on this page are eligible for the Total Care Lifetime Warranty Program
All other tools include a 1-year manufacture’s warranty.
Tools eligible for the Total Care Warranty Program:
MS906TS | MaxiSYS MS906TS |
MS906BT | MaxiSYS MS906BT |
MS906CV | MaxiSYS MS906CV Heavy Duty |
MS908S | MaxiSYS MS908S |
MS908SP | MaxiSYS MS908SP |
MS908CV | MaxiSYS MS908CV Heavy Duty |
MSELITE | MaxiSYS ELITE |
IM508 | Key Programming Tool |
IM608 | Key Programming Tool |
Autel Service Center

For any warranty or tool repair information, please contact the Autel Service Center
North America:
Monday – Friday
9:00am – 6:00pm Eastern Time
Phone: 1-855-Autel-US (1-855-288-3587)
Fax: (631) 357-3304
Address:
175 Central Avenue,
Suite 200
Farmingdale, New York, 11735
Visit Online:
www.autel.com