Agile Tools ensures a 100% guarantee of satisfaction to our customers. Agile will accept returns of Autel products* purchased from Agile for up to 30 days from the delivery date. ADAS full and mobile frames are exempt from the 30 return guarantee. Returns are processed with a refund, less 15% restocking fee and return shipping costs.
- The product must be in new condition in the original packaging with all parts included
- A packing slip with reason for return must be included
- Agile suggests purchasing shipping insurance as we are not liable for returned products lost by the shipping entity
- Please include your RGA number with all return shipments
Incorrectly shipped or defective items can be returned at no charge to the customer. Call Agile Tools for a return label.
Please contact us prior to returning an item.